Application of personnel audit methodology to assess the performance of personnel management services in terms of the implementation of professional standards

• Masilova M.G.

  Masilova M.G. Vladivostok State University of Economics and Service. Vladivostok. Russia

• Zhmakina A.V.

  Zhmakina A.V. Vladivostok State University of Economics and Service. Vladivostok. Russ

The Article is devoted to the study of the use of personnel audit to assess the activities of the personnel management service of a large enterprise in the implementation of professional standards. The article shows the change in the role of human resources services in the per-
sonnel management system at the present stage, manifested in the expansion and complexity of functions, increasing the requirements and responsibility for the efficiency and effectiveness of the formation and development of human resources capable of due professional-
ism and competence to properly implement the goals and objectives of the company. The importance of assessing the quality of distribution and regulation of functions of personnel services specialists, as it affects the quality of personnel work as a whole, is substantiated.  
The article considers the approaches to the definition and disclosure of the content of personnel audit, reflects the issues to be studied and evaluated. The  article  describes  the  experience  of  the  audit  of  the  personnel  Department  as  the main unit involved in the organization and coordination of personnel management activities  in  the  JSC  "Spasskcement".  The  results  of  the  analysis  of  normative  and  organiza-
tional support of the Department based on the study of documents and other sociological methods are presented. These  results  indicate  that  the  staffing  and  the  staffing  of  the  units,  qualification  requirements, optimal organizational  structure,  etc. Suggested  in the article the functional  matrix can serve as a basis for the distribution of functional duties of employees of personnel sevices of various organizations. At the same time, the problem of the lack of a system of criteria and indicators for assessing the effectiveness and efficiency of work was identified. In thisregard, the approximate performance evaluation indicators of employees and units that can be recommended for implementation in practice.

Keywords: human resources, HR audit, human resource management services, evaluation of
the human resources department.